Stop losing customers when your chatbot hits a WALL
IntelliChat's Live Handover instantly connects frustrated users with the right human expert, turning a broken conversation into a brilliant resolution.
The AI WALL That's Costing You Customers
Your chatbot is a workhorse, but it has a breaking point. When a customer has a unique, complex, or high-value issue, they hit the wall. "I'm sorry, I can't help with that."
That single sentence is a relationship-ender. The customer is trapped. Forcing them to switch channels is forcing them to relive their frustration from scratch. This isn't just a broken conversation. It's a broken promise and a lost customer.
The Cost of Failed Conversations
"I need help with my complex billing issue"
"I'm sorry, I can't help with that."
Customer leaves frustrated 🚪
From DEAD END to DELIGHTED
IntelliChat's Live Chat Handover transforms that moment of failure into your moment to shine. When the AI hits its limit or the customer types "talk to a person," our system instantly routes them to the right human expert.
Perfect Handover Experience
"I need help with my complex billing issue"
"Hi! I see you need help with billing. Let me take a look..."
Issue resolved in minutes ✅
Your agent joins the exact same chat window, armed with the complete transcript. No handoff friction. No repeating the problem. Just a fast, intelligent resolution.
Zero Context Loss
Agent sees entire conversation history
Instant Connection
No channel switching required
Customer Delight
Seamless experience builds loyalty
Go Live in MINUTES. See Results INSTANTLY.
Step 1: AI Detects the Need
The AI identifies keywords (like "human"), complex queries, or negative sentiment and triggers the handover protocol.
- Keyword detection
- Sentiment analysis
- Complex query识别
Step 2: Intelligent Team Alert
An instant notification hits your team's shared dashboard, showing the user's issue before you even accept the chat.
- Priority notifications
- Context preview
- Skill-based routing
Step 3: Agent Takes Over Seamlessly
Your agent joins the chat with the full history and resolves the issue. The customer experience is uninterrupted.
- Full conversation history
- Same chat window
- Instant resolution
Your Support Team's New SUPERPOWER
Zero-Context-Loss Handover
The cardinal rule of support is "don't make me repeat myself." Our system ensures you never break it.
- Complete AI-to-user transcript instantly visible
- Reduce resolution time by up to 40%
- Increase CSAT scores with hyper-efficient service
A True Team Command Center
Support is a team sport. IntelliChat is your stadium, where everyone plays their best position.
- Invite unlimited team members (no extra cost)
- Unified inbox with live status (online, busy, offline)
- See all active and incoming chats for full visibility
Intelligent Routing & Ownership
Bring order to the chaos. Route chats to the agent with the right skills, from billing to technical support.
- Assign chats to the best-suited agent or group
- Private internal notes for seamless collaboration
- Clear ownership tracking from open to close
The OLD WAY vs. The IntelliChat BRIDGE
The AI Wall (Your Competitors)
AI fails. Customer is trapped and frustrated.
Customer must start over in a new channel (call/email).
Agent starts blind, with zero context.
Customer repeats their entire problem. Time is wasted.
Result: High churn & a stressed team.
The IntelliChat Bridge (You)
AI offers an instant connection to a human expert.
Agent joins the same chat window, seamlessly.
Agent has the full conversation history. Instantly.
Customer feels heard. The problem is solved in seconds.
Result: High loyalty & an empowered team.
Frequently Asked QUESTIONS
Stop Losing CUSTOMERS. Start Building LOYALTY.
Every dropped conversation is a dent in your revenue and reputation. Give your customers the best of both worlds: the 24/7 efficiency of AI and the brilliant, empathetic touch of your human team. Activate your support team's superpower today. It's risk-free.
Risk-free trial • No credit card required