Stop spending your day answering the same question. Integrate IntelliChat with your WooCommerce store and empower your customers to track their own orders, 24/7. No agents, no tickets, just instant satisfaction.
Join 500+ happy WooCommerce stores. 15-Days Free Trial.If you run a WooCommerce store, you know the routine. Your inbox, social DMs, and support channels are flooded with one question above all others: “Where is my order?” (WISMO).
Each query, while simple, pulls you or your team away from growing your business, handling complex returns, or providing real product support. You’re losing hours to a problem a smart chatbot can solve in seconds.
When a customer asks about their order, IntelliChat doesn’t guess. It instantly presents a clean, simple, and familiar form right within the chat window.
Customers enter their Order ID and email address, and IntelliChat securely fetches and displays their complete order status, tracking number, and details directly from your WooCommerce store.
Our form-based approach isn’t a limitation; it’s a smarter, more reliable design.
Everyone knows how to fill out a form. It guarantees you get the exact, correct information every single time. No AI guesswork, no customer frustration.
A secure form is the safest way for a customer to enter sensitive information like an order ID and email, not an open chat transcript.
By removing ambiguity, the lookup is immediate and error-free. The right information, right away.
Give your customers the instant gratification they expect and give yourself the gift of time.
No code, no fuss. Authenticate your WooCommerce store with IntelliChat in under two minutes. Our system gets secure, read-only access to order data, ready to serve your customers.
Turn your chatbot into an order tracking machine. Customers check their status, see items, and get their tracking number and carrier link—all without leaving your site.
If a customer has a further question (e.g., “I want to change the address”), IntelliChat seamlessly transitions them to a support ticket or live agent, with all context attached.
Connect your store, delight your customers, and reclaim your time. The future of e-commerce support is automated, and it starts here.
15-days free trialNot at all! It’s designed to be simple. You’ll be guided through a secure authentication process that takes just a couple of minutes. No developers needed.
They will see the current order status (e.g., Processing, Shipped), the items in their order, their shipping address, and if available, the tracking number with a direct link to the carrier.
We started with WooCommerce because it’s the most popular! We are actively working on integrations for other major platforms like Shopify and BigCommerce.
Yes. We use secure, standard-based APIs to connect to your store with read-only permissions for order data, meaning we can look up information but never change it. Customer privacy and data security are our top priorities.